Privacy Policy

Privacy Policy
Effective Date: 28th January 2025

At Calaburn Kitchens, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website.

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1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Your name, email address, phone number, and any other information you provide when contacting us or filling out forms on our website.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on our site, collected via cookies and similar technologies.
• Transaction Data: Details about purchases or services requested, where applicable.

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2. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and process requests.
• To provide you with information about our products and services.
• To improve our website functionality and user experience.
• To send marketing communications, with your consent, about our products, services, or promotions.
• To comply with legal obligations.

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3. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyse site traffic. Cookies are small text files stored on your device. These may include:

• Essential Cookies: Necessary for the operation of the website.
• Analytics Cookies: Help us understand user behaviour and improve the website.
• Marketing Cookies: Track interactions for personalised advertising.

You can manage your cookie preferences in your browser settings.

You can read our Cookie Policy here.

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4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering services.
• Legal Authorities: If required by law or to protect our legal rights.

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5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no online platform can guarantee 100% security.

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6. Your Rights

Under applicable laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request that we delete your data, subject to legal obligations.
• Data Portability: Receive your personal data in a commonly used format.
• Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at info@calaburnkitchens.co.uk.

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7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Calaburn Kitchens
Email: info@calaburnkitchens.co.uk
Phone: 07508 223913
Address: Calaburn Kitchens, Calaburn Farm, Hawick, Scottish Borders, TD9 7NU